Dollar General shoppers outspend Dollar Tree customers, study finds

Shoppers at Dollar General spent significantly more on average than those at Dollar Tree in 2023, according to new data released by consumer insights firm Numerator.

Despite Dollar Tree attracting a greater share of US households, 79% compared to Dollar General’s 60%, it was Dollar General that saw higher spend and shopping frequency per customer.

On average, Dollar General shoppers made 27 trips to the retailer last year and spent a total of $522.

In comparison, the typical Dollar Tree customer, including Family Dollar, made 20 visits and spent $290 in total.



Demographics also varied notably between the two chains. Dollar General’s customer base was 19% more likely to be boomers-plus and 14% more likely to be low-income compared with the average US shopper.

The chain had stronger appeal among white and black consumers, while rural shoppers made up 42% of its customer profile.

Meanwhile, Dollar Tree shoppers were 11% more likely to be boomers-plus and nine times more likely to be low-income than the broader population.

Suburban households accounted for 38% of its traffic. Dollar Tree also had higher representation among Black and Hispanic consumers.

Both retailers demonstrated strong customer loyalty, with Dollar Tree seeing a repeat shopping rate of 85%, slightly ahead of Dollar General’s 80%.

The report comes amid major changes in the discount sector, following Dollar Tree’s decision to offload Family Dollar in a $1 billion deal with private equity firms Brigade Capital Management and Macellum Capital Management.

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